Returns & Exchanges

At AZIO Corporation, we stand behind the quality of our premium peripherals and offer a 30-day return window for items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal with your order number and email address to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Package

  Securely pack your device in its original packaging, including all cables, keycaps, and manuals to ensure a full refund.

• 3.
  Shipping

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection & Refund

  Once our technical team verifies the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.