Frequently Asked Questions
Everything you need to know about your AZIO experience.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do you offer a warranty on your electronic products?
Yes, all AZIO hardware comes with a limited 1-year manufacturer warranty that covers defects in materials and workmanship under normal use.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and condition. Please note that a restocking fee may apply to opened electronic items.
Are your keyboards compatible with both Mac and Windows?
Most of our products are designed with dual-compatibility. Many of our keyboards include dedicated Mac and PC layout modes and replacement keycaps for both operating systems.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my package after it ships?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.